Peptide California (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit peptidecalifornia.com (“Website”) or purchase our digital research guides and complimentary test kits. This Policy is designed to comply with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other applicable data protection laws.
By using our Website or providing personal information to us, you consent to the practices described in this Privacy Policy.
Information We Collect
Information You Provide Directly
When you create an account, place an order, or contact us, we may collect:
- Identity Information: Full name, professional title, and institutional affiliation.
- Contact Information: Email address, phone number, and mailing/shipping address.
- Professional Credentials: Research institution, laboratory name, academic credentials, and other qualification documentation submitted pursuant to our Research Use Policy.
- Payment Information: Credit card number, billing address, and related payment details. Note: Full payment card data is processed and stored exclusively by our PCI-compliant payment processor and is never stored on our servers.
- Order Information: Research guides ordered, test kit shipment details, order history, shipping preferences, and related transactional data.
- Communications: Content of emails, support requests, and other correspondence with us.
Information Collected Automatically
When you visit our Website, we automatically collect certain information through cookies and similar technologies:
- Device Information: IP address, browser type and version, operating system, and device identifiers.
- Usage Information: Pages visited, time spent on pages, referring URL, click patterns, and navigation paths.
- Location Information: Approximate geographic location based on IP address.
How We Use Your Information
We use the personal information we collect for the following purposes:
- Order Fulfillment: Processing digital guide delivery and shipping complimentary test kits.
- Purchaser Verification: Verifying your qualifications as a research purchaser in accordance with our Research Use Policy and applicable regulations.
- Account Management: Creating and maintaining your account, managing your preferences, and providing customer support.
- Payment Processing: Processing payments and preventing fraudulent transactions.
- Communication: Sending order confirmations, test kit shipping notifications, COA documents, and responding to inquiries.
- Compliance and Legal Obligations: Meeting regulatory requirements, responding to legal requests, and enforcing our Terms of Service and Research Use Policy.
- Website Improvement: Analyzing usage patterns to improve Website functionality, guide offerings, and user experience.
- Security: Detecting, preventing, and addressing fraud, abuse, security risks, and technical issues.
Information Sharing and Disclosure
Peptide California does not sell your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We share information with trusted third-party service providers who assist us in operating the Website, processing payments, fulfilling orders, and delivering test kit shipments. These providers are contractually obligated to use your information only for the purposes for which it was disclosed and to maintain appropriate security measures.
- Payment Processors: Payment information is transmitted directly to our PCI-compliant payment processor for transaction authorization and fraud prevention.
- Shipping Carriers: Shipping address and contact information is shared with carriers to facilitate test kit delivery.
- Legal Requirements: We may disclose information when required by law, subpoena, court order, or government request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Regulatory Authorities: We may share information with regulatory or law enforcement agencies if we have reason to believe that test kit materials have been misused in violation of our Research Use Policy or applicable law.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
California Residents’ Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:
Right to Know
You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which your information was collected, the business or commercial purpose for collecting your information, and the categories of third parties with whom we share your information.
Right to Delete
You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions provided by law (such as information necessary to complete a transaction, comply with a legal obligation, or detect security incidents).
Right to Correct
You have the right to request correction of inaccurate personal information that we maintain about you.
Right to Opt-Out of Sale or Sharing
Peptide California does not sell or share your personal information for cross-context behavioral advertising purposes. Therefore, there is no need to opt out. Should this practice ever change, we will provide a conspicuous “Do Not Sell or Share My Personal Information” link on our Website.
Right to Limit Use of Sensitive Personal Information
To the extent we collect sensitive personal information (such as account credentials), we use it only for purposes permitted under the CCPA/CPRA, such as providing the services you have requested.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, provide a different level of service, or suggest that you will receive different treatment for exercising your rights.
How to Exercise Your Rights
To submit a request to know, delete, or correct your personal information, please contact us at:
Email: info@peptidecalifornia.com
Subject Line: CCPA Privacy Request
We will verify your identity before processing your request. We will respond to verifiable consumer requests within 45 days, as required by law. If we need additional time, we will notify you of the extension and the reason for it.
You may also designate an authorized agent to submit a request on your behalf. Authorized agents must provide proof of authorization and we may still require you to verify your identity directly.
Categories of Personal Information Collected
In the preceding twelve (12) months, we have collected the following categories of personal information as defined by the CCPA:
- Identifiers: Name, email address, mailing address, phone number, IP address, account name.
- Commercial Information: Research guides purchased, test kits shipped, order history, and purchasing tendencies.
- Internet/Electronic Activity: Browsing history on our Website, search history, and interaction data.
- Professional/Employment Information: Institutional affiliation, job title, and research credentials.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted between your browser and our servers.
- PCI-DSS compliant payment processing through certified third-party processors.
- Access controls limiting employee access to personal information on a need-to-know basis.
- Regular security assessments and monitoring for potential vulnerabilities.
While we strive to protect your personal information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data.
Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your experience. The types of cookies we use include:
- Essential Cookies: Required for Website functionality, such as session management and shopping cart operation.
- Analytics Cookies: Used to understand how visitors interact with our Website (e.g., Google Analytics).
- Functional Cookies: Remember your preferences and settings for a personalized experience.
You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the Website. Our Website respects browser-based “Do Not Track” signals where technically feasible.
Third-Party Services
Our Website may use the following categories of third-party services:
- Analytics: Google Analytics for Website traffic analysis. Google’s privacy policy is available at policies.google.com/privacy.
- Payment Processing: Third-party payment gateway for secure transaction processing.
- Email Services: Third-party platforms for transactional emails (order confirmations, test kit shipping notifications).
- Content Delivery: Content delivery networks (CDNs) for improved Website performance.
These services have their own privacy policies, and we encourage you to review them.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- Account Information: Retained for the duration of your account and for a reasonable period thereafter.
- Order and Transaction Data: Retained for a minimum of seven (7) years to comply with tax, accounting, and regulatory requirements.
- Purchaser Verification Records: Retained for the duration of your account and for five (5) years following account closure, in accordance with our regulatory compliance obligations.
- Communication Records: Retained for three (3) years following the last communication.
When personal information is no longer required, we will securely delete or anonymize it.
Children’s Privacy
Our Website, research guides, and test kits are not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If we become aware that we have collected personal information from a minor, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or applicable laws. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically. Material changes will be communicated through a conspicuous notice on our Website.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:
Email: info@peptidecalifornia.com
Subject Line: Privacy Policy Inquiry
Mailing Address: Peptide California, Privacy Department, California, USA
This Privacy Policy is effective as of February 15, 2026. By using peptidecalifornia.com, you acknowledge that you have read and understood this Privacy Policy.